LAST UPDATED · DECEMBER 15, 2024
Privacy Policy
We take privacy as seriously as we take security. This document describes what information we collect, why we collect it, how we use it, and the rights you have over your data.
1. Introduction
Fortbubble ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit fortbubble.com.au or engage our services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
2. Information we collect
Personal information you provide: full name, email address, phone number, postal address, company name, job title, billing details, and any other information you submit through forms or correspondence.
Information collected automatically: IP address, device identifiers, browser type and version, operating system, pages visited, time on site, referring URLs, and interactions with our website. This data is collected via cookies and similar technologies.
Information from third parties: we may receive information about you from analytics providers, advertising networks, and publicly available sources to help us improve our services.
3. How we use your information
To provide, operate, and maintain our services; to process transactions; to respond to enquiries and provide customer support; to send administrative information and service updates; to send marketing communications where you have consented; to personalise your experience; to analyse website usage and improve our offerings; to comply with legal obligations; and to detect, prevent, and respond to security incidents or fraud.
4. Legal bases for processing
Where applicable, we rely on the following legal bases: your consent; the performance of a contract with you; compliance with a legal obligation; and our legitimate interests in operating and improving our business, provided these do not override your rights.
5. How we share your information
We do not sell your personal information. We may share it with: service providers who assist us in operating our business (hosting, analytics, payment processing, email delivery); professional advisors; authorities where required by law; and acquirers in the event of a merger, acquisition, or asset sale. All third parties are contractually required to protect your information.
6. Cookies and tracking
We use cookies, pixels, and similar technologies to remember preferences, authenticate users, analyse traffic, and measure the performance of our marketing. You can configure your browser to reject cookies or alert you when cookies are being sent. Some features of the site may not function correctly without cookies.
7. Data security
We implement administrative, technical, and physical safeguards to protect your information, including encryption in transit and at rest, access controls, regular security assessments, staff training, and documented incident response procedures. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
8. Data retention
We retain personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we will securely delete or anonymise it.
9. Your rights
Subject to applicable law, you have the right to: access the personal information we hold about you; correct inaccurate or incomplete information; request deletion of your information; restrict or object to certain processing; request a portable copy of your data; and withdraw consent at any time where processing is based on consent.
To exercise these rights, contact us at privacy@fortbubble.com. We will respond within the timeframes required by applicable law.
10. International transfers
Your information may be stored and processed in countries other than your own. Where we transfer personal information internationally, we take appropriate measures to ensure it receives an adequate level of protection.
11. Children’s privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have, we will take steps to delete it.
12. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
13. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated where required by law.
14. Governing law
This Privacy Policy is governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of Australian courts. Where applicable, we also comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth), the EU General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
15. Contact us
If you have questions, concerns, or complaints about this Privacy Policy or how we handle your information, please contact us using the details below.